DIGITALISATION SERVICE FOR SMES AND SELF-EMPLOYED INDIVIDUALS

Support for small and medium-sized companies and self-employed people in the digitalisation process. Support in applying for the Digital Kit grants.

This programme provides small and medium-sized enterprises and self-employed individuals with a specialised advisory service for: (1) defining a digitalisation plan and specifying the solutions to be implemented, and (2) guiding the application process for the digital kit. 

The service includes assistance in implementing improvements in the following areas:

• Presence of the company on the internet, whether through web plans, social networks or other online media.
• Company’s online communication and marketing strategy, in terms of planning and the use of the different tools available to small companies, from resources for online marketing campaigns to tools for improving the positioning on search engines and the use of web analytics and social networks.
• Use of online sales channels.
• Digitalisation of the company’s management processes in terms of using computerised management systems such as CRM and ERP, or the use of tools that facilitate collaborative work and teleworking.
• Information, advice and support for the processing of the application process in relation to the Digital Kit grant for the implementation of digital solutions for small businesses, micro-enterprises and self-employed people. (NEW) 

METHODOLOGY OF THE SERVICE

The accompaniment process will be carried out by specialised technical staff and will be structured into three stages:

STAGE 1: An initial diagnosis to determine the level of digitalisation of the company and the possibilities for improvement in the following areas:

• Company’s presence on the Internet
• The company’s online communication and marketing strategy
• Use of online sales channels
• Digitalisation of company management processes and possibilities for telecommuting and collaborative work.

STAGE 2: Drafting of a digitalisation plan based on the initial diagnosis, which must include specific and measurable objectives related to the company’s degree of digitalisation in the different areas defined in the previous point.

STAGE 3: Advice and support in the processing of the Digital Kit application and in the specification of the solutions and functional requirements in order to negotiate and contract the Digitalisation Agents in the 10 categories of digital solutions: 

• Website and Internet presence
• E-commerce
• Social media management
• Customer management
• Business Intelligence and Analytics
• Virtual Office Services
• Process Management
• E-invoices
• Secure communications
• Cybersecurity
• Marketplace
• Presència avançada a internent

The assistance will consist of a maximum of 15 hours of assessment over a maximum period of six months.

REQUIREMENTS

In order to receive the assistance, interested companies or self-employed individuals must meet the following requirements:

• Have a registered office in the Barcelona Metropolitan Area. 
• Have a maximum of 50 employees.
• Have computer equipment and an Internet connection, as well as someone on the team participating in the programme with user-level computer skills.
• Be aware of the tax and social security obligations

REQUESTING THE SERVICE

This service is only available to local residents (NIE or NIF numbers required). Please visit the Catalan or Spanish version of the webpage to access the request form.

This programme is co-funded by the European Regional Development Fund (ERDF) of the European Union, within the framework of the ERDF Operational Programme of Catalonia 2014-2020. Operation 1: Improvement of the city’s business economic network and ERDF Action 1.1 Support programmes to improve business competitiveness”.

Partners